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Within 60 days (IKEA Family member within 365 days), you have the products in good condition, and original receipt ( e.g. Store receipt, ISELL No. from IKEA Family etc.) and invoice (if issued), we will refund you via the original form of purchase. Bank card and POS receipt are needed if you have paid in this way.

Sorry, we do not accept return of food, household electric equipment, special custom-made products for which a separate agreement is signed prior to purchase, and all products that have already been cut, sewed, or painted.

* The return policy above applies only to the products purchased from IKEA stores, IKEA China website (ikea.cn), IKEA mobile application (IKEA App), IKEA WeChat mini-program, IKEA Tmall store in mainland China.